{"id":6352,"date":"2023-03-16T13:59:39","date_gmt":"2023-03-16T13:59:39","guid":{"rendered":"https:\/\/www.farm21.com\/?post_type=docs&#038;p=6352"},"modified":"2023-03-30T11:27:33","modified_gmt":"2023-03-30T11:27:33","password":"","slug":"fs21-sensor-activated-but-not-or-no-longer-sending-data","status":"publish","type":"docs","link":"https:\/\/www.farm21.com\/nl\/helpcenter\/issues-and-troubleshooting\/fs21-sensor-geactiveerd-maar-niet-of-niet-langer-verzendt-gegevens\/","title":{"rendered":"FS21 Sensor geactiveerd, maar zendt geen of geen gegevens meer uit"},"content":{"rendered":"<style>.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id_5d8f6f-6e > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id_5d8f6f-6e alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column_96b3ea-5b > .kt-inside-inner-col,.kadence-column_96b3ea-5b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_96b3ea-5b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_96b3ea-5b > .kt-inside-inner-col{flex-direction:column;}.kadence-column_96b3ea-5b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_96b3ea-5b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_96b3ea-5b{position:relative;}@media all and (max-width: 1024px){.kadence-column_96b3ea-5b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_96b3ea-5b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_96b3ea-5b\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-1024x341.jpg\" alt=\"\" class=\"wp-image-6355\" title=\"\" srcset=\"https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-1024x341.jpg 1024w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-300x100.jpg 300w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-768x256.jpg 768w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-360x120.jpg 360w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-1536x512.jpg 1536w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-2048x683.jpg 2048w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-18x6.jpg 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Mogelijke redenen <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Antenne niet ge\u00efnstalleerd voordat het apparaat werd aangezet tijdens de eerste installatie \u2192 Resultaat: scannen naar signaal trekt batterij leeg<\/li>\n\n\n\n<li>Sensor niet 's nachts (minstens 12 uur) opgeladen voor gebruik \u2192 Resultaat: onvoldoende lading voor goede werking (batterijlevensduur van 1 jaar)<\/li>\n\n\n\n<li>Apparaat niet goed ingeschakeld \u2192 Resultaat: sonde blijft slapen<\/li>\n\n\n\n<li>Apparaat uitgeschakeld door gebruiker voor installatie door de knop te lang &gt; 8 seconden ingedrukt te houden<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Op te lossen stappen (in precieze volgorde volgen)<\/h2>\n\n\n\n<p>(We merken vaak dat de onderstaande stappen bij de eerste instelling niet altijd goed worden gevolgd. Zorg ervoor dat je dit wel doet om een goede werking te garanderen).<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open het apparaat door de ring los te draaien<\/li>\n\n\n\n<li>Apparaatantenne installeren<\/li>\n\n\n\n<li>Sluit de USB-C oplaadkabel aan (1,5 amp\u00e8re opladers hebben de voorkeur)\n<ol class=\"wp-block-list\">\n<li>Zorg ervoor dat de kamertemperatuur niet boven de 40 graden Celsius komt (laadbescherming)<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Zet het apparaat aan door de knop ongeveer 5 seconden ingedrukt te houden<\/li>\n\n\n\n<li>Wacht op groene LED, laat niet eerder los. Laat meteen los als het verschijnt.\n<ol class=\"wp-block-list\">\n<li>Het kan tot 6 uur duren voordat de eerste platformmetingen zichtbaar zijn.<\/li>\n\n\n\n<li>Als je de sensor nog niet in het platform ziet, scan dan de QR-code\n<ol class=\"wp-block-list\">\n<li>Gebruik de QR-scanfunctie van de camera op je telefoon<\/li>\n\n\n\n<li>Gebruik de Farm21 app, die een ingebouwde QR-code scanner heeft.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Wacht 12 uur<\/li>\n\n\n\n<li>Apparaat weer in elkaar zetten<\/li>\n\n\n\n<li>Bevestig met <a href=\"mailto:support@farm21.com\">support@farm21.com<\/a> of in toepassingschat de sensor goed aansluiten<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Bekijk de installatievideo<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"FS21 sensor - Installatievideo\" width=\"720\" height=\"405\" src=\"https:\/\/www.youtube.com\/embed\/ow9dLPrQb1w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n<style>.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:100%;margin-left:auto;margin-right:auto;padding-top:0px;padding-bottom:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id_a2507f-ce > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id_a2507f-ce alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column_553176-3b > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column_553176-3b > .kt-inside-inner-col,.kadence-column_553176-3b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_553176-3b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_553176-3b > .kt-inside-inner-col{flex-direction:column;}.kadence-column_553176-3b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_553176-3b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_553176-3b{position:relative;}.kadence-column_553176-3b, .kt-inside-inner-col > .kadence-column_553176-3b:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column_553176-3b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_553176-3b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_553176-3b inner-column-1\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Mogelijke redenen Op te lossen stappen (in precieze volgorde volgen) (We merken vaak dat de onderstaande stappen niet altijd goed gevolgd worden tijdens de eerste installatie. Zorg ervoor dat je dit doet om een goede werking te garanderen). Bekijk de installatie video<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[69],"doc_tag":[81],"class_list":["post-6352","docs","type-docs","status-publish","hentry","doc_category-issues-and-troubleshooting","doc_tag-sensors"],"year_month":"2026-04","word_count":229,"total_views":"950","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"display_name":"Alrie","author_link":"https:\/\/www.farm21.com\/nl\/author\/alriefarm21-com\/"},"doc_category_info":[{"term_name":"Issues and Troubleshooting","term_url":"https:\/\/www.farm21.com\/nl\/docs-category\/problemen-en-probleemoplossing\/"}],"doc_tag_info":[{"term_name":"Sensors","term_url":"https:\/\/www.farm21.com\/nl\/docs-tag\/sensoren\/"}],"taxonomy_info":{"doc_category":[{"value":69,"label":"Issues and Troubleshooting"}],"doc_tag":[{"value":81,"label":"Sensors"}]},"featured_image_src_large":false,"comment_info":0,"jetpack_sharing_enabled":true,"acf":[],"_links":{"self":[{"href":"https:\/\/www.farm21.com\/nl\/wp-json\/wp\/v2\/docs\/6352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.farm21.com\/nl\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.farm21.com\/nl\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.farm21.com\/nl\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.farm21.com\/nl\/wp-json\/wp\/v2\/comments?post=6352"}],"version-history":[{"count":4,"href":"https:\/\/www.farm21.com\/nl\/wp-json\/wp\/v2\/docs\/6352\/revisions"}],"predecessor-version":[{"id":6360,"href":"https:\/\/www.farm21.com\/nl\/wp-json\/wp\/v2\/docs\/6352\/revisions\/6360"}],"wp:attachment":[{"href":"https:\/\/www.farm21.com\/nl\/wp-json\/wp\/v2\/media?parent=6352"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.farm21.com\/nl\/wp-json\/wp\/v2\/doc_category?post=6352"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.farm21.com\/nl\/wp-json\/wp\/v2\/doc_tag?post=6352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}