{"id":6352,"date":"2023-03-16T13:59:39","date_gmt":"2023-03-16T13:59:39","guid":{"rendered":"https:\/\/www.farm21.com\/?post_type=docs&#038;p=6352"},"modified":"2023-03-30T11:27:33","modified_gmt":"2023-03-30T11:27:33","password":"","slug":"fs21-sensor-activated-but-not-or-no-longer-sending-data","status":"publish","type":"docs","link":"https:\/\/www.farm21.com\/it\/helpcenter\/issues-and-troubleshooting\/fs21-sensore-attivato-ma-non-sono-piu-inviato-dati\/","title":{"rendered":"Sensore FS21 attivato, ma non o non pi\u00f9 in grado di inviare dati"},"content":{"rendered":"<style>.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id_5d8f6f-6e > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id_5d8f6f-6e alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column_96b3ea-5b > .kt-inside-inner-col,.kadence-column_96b3ea-5b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_96b3ea-5b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_96b3ea-5b > .kt-inside-inner-col{flex-direction:column;}.kadence-column_96b3ea-5b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_96b3ea-5b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_96b3ea-5b{position:relative;}@media all and (max-width: 1024px){.kadence-column_96b3ea-5b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_96b3ea-5b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_96b3ea-5b\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-1024x341.jpg\" alt=\"\" class=\"wp-image-6355\" title=\"\" srcset=\"https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-1024x341.jpg 1024w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-300x100.jpg 300w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-768x256.jpg 768w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-360x120.jpg 360w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-1536x512.jpg 1536w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-2048x683.jpg 2048w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-18x6.jpg 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Possibili ragioni <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L'antenna non \u00e8 stata installata prima di accendere il dispositivo durante la configurazione iniziale \u2192 Risultato: la scansione del segnale scarica la batteria<\/li>\n\n\n\n<li>Il sensore non \u00e8 stato caricato durante la notte (almeno 12 ore) prima dell'uso \u2192 Risultato: carica insufficiente per un funzionamento corretto (durata della batteria di 1 anno)<\/li>\n\n\n\n<li>Il dispositivo non si \u00e8 acceso correttamente \u2192 Risultato: la sonda rimane addormentata<\/li>\n\n\n\n<li>Il dispositivo \u00e8 stato spento dall'utente prima dell'installazione, tenendo premuto il pulsante per un tempo eccessivo &gt; 8 secondi.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Passi per risolvere il problema (seguire l'ordine esatto)<\/h2>\n\n\n\n<p>(Spesso notiamo che i passaggi indicati di seguito non vengono seguiti correttamente durante la configurazione iniziale. Assicurati di farlo per garantire un funzionamento corretto).<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Aprire il dispositivo svitando l'anello<\/li>\n\n\n\n<li>Installa l'antenna del dispositivo<\/li>\n\n\n\n<li>Inserisci il cavo di ricarica USB-C (preferibilmente caricatori da 1,5 ampere)\n<ol class=\"wp-block-list\">\n<li>Assicurati che la temperatura ambiente non superi i 40 gradi Celsius (protezione della carica).<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Accendi il dispositivo tenendo premuto il pulsante per circa 5 secondi.<\/li>\n\n\n\n<li>Attendi il LED verde, non rilasciare prima. Rilascia subito dopo la sua comparsa.\n<ol class=\"wp-block-list\">\n<li>Possono essere necessarie 6 ore prima che le prime letture della piattaforma siano visibili.<\/li>\n\n\n\n<li>Se non vedi ancora il sensore nella piattaforma, scansiona il codice QR\n<ol class=\"wp-block-list\">\n<li>Utilizza la funzione di scansione QR dalla fotocamera del tuo telefono.<\/li>\n\n\n\n<li>Usa l'applicazione Farm21, che ha uno scanner di codici QR incorporato.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Attendi 12 ore<\/li>\n\n\n\n<li>Assemblare nuovamente il dispositivo<\/li>\n\n\n\n<li>Conferma con <a href=\"mailto:support@farm21.com\">support@farm21.com<\/a> o nella chat dell'applicazione il sensore \u00e8 collegato correttamente<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Guarda il video dell'installazione<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Sensore FS21 - Video di installazione\" width=\"720\" height=\"405\" src=\"https:\/\/www.youtube.com\/embed\/ow9dLPrQb1w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n<style>.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:100%;margin-left:auto;margin-right:auto;padding-top:0px;padding-bottom:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id_a2507f-ce > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id_a2507f-ce alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column_553176-3b > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column_553176-3b > .kt-inside-inner-col,.kadence-column_553176-3b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_553176-3b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_553176-3b > .kt-inside-inner-col{flex-direction:column;}.kadence-column_553176-3b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_553176-3b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_553176-3b{position:relative;}.kadence-column_553176-3b, .kt-inside-inner-col > .kadence-column_553176-3b:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column_553176-3b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_553176-3b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_553176-3b inner-column-1\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Possibili motivi Passi da risolvere (da seguire nell'ordine esatto) (Spesso notiamo che i passi seguenti non vengono sempre seguiti correttamente durante la configurazione iniziale. Assicurati di farlo per garantire un funzionamento corretto). Guarda il video dell'installazione<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[69],"doc_tag":[81],"class_list":["post-6352","docs","type-docs","status-publish","hentry","doc_category-issues-and-troubleshooting","doc_tag-sensors"],"year_month":"2026-04","word_count":229,"total_views":"950","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"display_name":"Alrie","author_link":"https:\/\/www.farm21.com\/it\/author\/alriefarm21-com\/"},"doc_category_info":[{"term_name":"Issues and Troubleshooting","term_url":"https:\/\/www.farm21.com\/it\/docs-category\/problemi-e-risoluzione-dei-problemi\/"}],"doc_tag_info":[{"term_name":"Sensors","term_url":"https:\/\/www.farm21.com\/it\/docs-tag\/sensori\/"}],"taxonomy_info":{"doc_category":[{"value":69,"label":"Issues and Troubleshooting"}],"doc_tag":[{"value":81,"label":"Sensors"}]},"featured_image_src_large":false,"comment_info":0,"jetpack_sharing_enabled":true,"acf":[],"_links":{"self":[{"href":"https:\/\/www.farm21.com\/it\/wp-json\/wp\/v2\/docs\/6352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.farm21.com\/it\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.farm21.com\/it\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.farm21.com\/it\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.farm21.com\/it\/wp-json\/wp\/v2\/comments?post=6352"}],"version-history":[{"count":4,"href":"https:\/\/www.farm21.com\/it\/wp-json\/wp\/v2\/docs\/6352\/revisions"}],"predecessor-version":[{"id":6360,"href":"https:\/\/www.farm21.com\/it\/wp-json\/wp\/v2\/docs\/6352\/revisions\/6360"}],"wp:attachment":[{"href":"https:\/\/www.farm21.com\/it\/wp-json\/wp\/v2\/media?parent=6352"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.farm21.com\/it\/wp-json\/wp\/v2\/doc_category?post=6352"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.farm21.com\/it\/wp-json\/wp\/v2\/doc_tag?post=6352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}