{"id":6352,"date":"2023-03-16T13:59:39","date_gmt":"2023-03-16T13:59:39","guid":{"rendered":"https:\/\/www.farm21.com\/?post_type=docs&#038;p=6352"},"modified":"2023-03-30T11:27:33","modified_gmt":"2023-03-30T11:27:33","password":"","slug":"fs21-sensor-activated-but-not-or-no-longer-sending-data","status":"publish","type":"docs","link":"https:\/\/www.farm21.com\/de\/helpcenter\/issues-and-troubleshooting\/fs21-sensor-aktiviert-aber-nicht-oder-nicht-mehr-gesendete-daten\/","title":{"rendered":"FS21 Sensor aktiviert, sendet aber keine oder keine weiteren Daten mehr"},"content":{"rendered":"<style>.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id_5d8f6f-6e > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id_5d8f6f-6e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id_5d8f6f-6e alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column_96b3ea-5b > .kt-inside-inner-col,.kadence-column_96b3ea-5b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_96b3ea-5b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_96b3ea-5b > .kt-inside-inner-col{flex-direction:column;}.kadence-column_96b3ea-5b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_96b3ea-5b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_96b3ea-5b{position:relative;}@media all and (max-width: 1024px){.kadence-column_96b3ea-5b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_96b3ea-5b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_96b3ea-5b\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-1024x341.jpg\" alt=\"\" class=\"wp-image-6355\" title=\"\" srcset=\"https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-1024x341.jpg 1024w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-300x100.jpg 300w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-768x256.jpg 768w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-360x120.jpg 360w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-1536x512.jpg 1536w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-2048x683.jpg 2048w, https:\/\/www.farm21.com\/wp-content\/uploads\/2023\/03\/Copy-of-Blog-Imagery-Cut-Template-18x6.jpg 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">M\u00f6gliche Gr\u00fcnde <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Die Antenne wurde vor dem Einschalten des Ger\u00e4ts bei der Ersteinrichtung nicht installiert \u2192 Ergebnis: Die Suche nach einem Signal belastet den Akku<\/li>\n\n\n\n<li>Der Sensor wurde vor der Verwendung nicht \u00fcber Nacht (mindestens 12 Stunden) aufgeladen \u2192 Ergebnis: nicht genug Ladung f\u00fcr einen ordnungsgem\u00e4\u00dfen Betrieb (1 Jahr Batterielebensdauer)<\/li>\n\n\n\n<li>Ger\u00e4t nicht richtig eingeschaltet \u2192 Ergebnis: Sonde bleibt im Ruhezustand<\/li>\n\n\n\n<li>Ger\u00e4t wurde vom Benutzer vor der Installation durch zu langes Halten der Taste &gt; 8 Sekunden abgeschaltet<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Schritte zum L\u00f6sen (in genauer Reihenfolge)<\/h2>\n\n\n\n<p>(Wir stellen oft fest, dass die folgenden Schritte bei der Ersteinrichtung nicht immer richtig befolgt werden. Stelle sicher, dass du dies tust, um einen ordnungsgem\u00e4\u00dfen Betrieb zu gew\u00e4hrleisten).<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u00d6ffne das Ger\u00e4t, indem du den Ring abschraubst<\/li>\n\n\n\n<li>Ger\u00e4teantenne installieren<\/li>\n\n\n\n<li>Stecke das USB-C-Ladekabel ein (bevorzugt 1,5-Ampere-Ladeger\u00e4te)\n<ol class=\"wp-block-list\">\n<li>Achte darauf, dass die Raumtemperatur nicht \u00fcber 40 Grad Celsius liegt (Ladungsschutz)<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Schalte das Ger\u00e4t ein, indem du die Taste ca. 5 Sekunden lang gedr\u00fcckt h\u00e4ltst<\/li>\n\n\n\n<li>Warte auf die gr\u00fcne LED, lass nicht fr\u00fcher los. Lass sofort los, wenn sie erscheint.\n<ol class=\"wp-block-list\">\n<li>Es kann bis zu 6 Stunden dauern, bis die ersten Messwerte auf der Plattform sichtbar sind.<\/li>\n\n\n\n<li>Wenn du den Sensor noch nicht auf der Plattform siehst, scanne den QR-Code\n<ol class=\"wp-block-list\">\n<li>Nutze die QR-Scan-Funktion der Kamera deines Telefons<\/li>\n\n\n\n<li>Verwende die Farm21-App, die einen eingebauten QR-Code-Scanner hat<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>12 Stunden lang warten<\/li>\n\n\n\n<li>Ger\u00e4t wieder zusammenbauen<\/li>\n\n\n\n<li>Best\u00e4tigen Sie mit <a href=\"mailto:support@farm21.com\">support@farm21.com<\/a> oder im Anwendungschat wird der Sensor richtig angeschlossen<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Installationsvideo ansehen<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"FS21 Sensor - Installationsvideo\" width=\"720\" height=\"405\" src=\"https:\/\/www.youtube.com\/embed\/ow9dLPrQb1w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n<style>.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:100%;margin-left:auto;margin-right:auto;padding-top:0px;padding-bottom:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id_a2507f-ce > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id_a2507f-ce > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id_a2507f-ce alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column_553176-3b > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column_553176-3b > .kt-inside-inner-col,.kadence-column_553176-3b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_553176-3b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_553176-3b > .kt-inside-inner-col{flex-direction:column;}.kadence-column_553176-3b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_553176-3b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_553176-3b{position:relative;}.kadence-column_553176-3b, .kt-inside-inner-col > .kadence-column_553176-3b:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column_553176-3b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_553176-3b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_553176-3b inner-column-1\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>M\u00f6gliche Gr\u00fcnde Schritte zur Behebung (in genauer Reihenfolge) (Wir stellen oft fest, dass die folgenden Schritte bei der Ersteinrichtung nicht immer richtig befolgt werden. Stelle sicher, dass du dies tust, um einen ordnungsgem\u00e4\u00dfen Betrieb zu gew\u00e4hrleisten). Installationsvideo ansehen<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[69],"doc_tag":[81],"class_list":["post-6352","docs","type-docs","status-publish","hentry","doc_category-issues-and-troubleshooting","doc_tag-sensors"],"year_month":"2026-05","word_count":229,"total_views":"950","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"display_name":"Alrie","author_link":"https:\/\/www.farm21.com\/de\/author\/alriefarm21-com\/"},"doc_category_info":[{"term_name":"Issues and Troubleshooting","term_url":"https:\/\/www.farm21.com\/de\/docs-category\/probleme-und-fehlerbehebung\/"}],"doc_tag_info":[{"term_name":"Sensors","term_url":"https:\/\/www.farm21.com\/de\/docs-tag\/sensoren\/"}],"taxonomy_info":{"doc_category":[{"value":69,"label":"Issues and Troubleshooting"}],"doc_tag":[{"value":81,"label":"Sensors"}]},"featured_image_src_large":false,"comment_info":0,"jetpack_sharing_enabled":true,"acf":[],"_links":{"self":[{"href":"https:\/\/www.farm21.com\/de\/wp-json\/wp\/v2\/docs\/6352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.farm21.com\/de\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.farm21.com\/de\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.farm21.com\/de\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.farm21.com\/de\/wp-json\/wp\/v2\/comments?post=6352"}],"version-history":[{"count":4,"href":"https:\/\/www.farm21.com\/de\/wp-json\/wp\/v2\/docs\/6352\/revisions"}],"predecessor-version":[{"id":6360,"href":"https:\/\/www.farm21.com\/de\/wp-json\/wp\/v2\/docs\/6352\/revisions\/6360"}],"wp:attachment":[{"href":"https:\/\/www.farm21.com\/de\/wp-json\/wp\/v2\/media?parent=6352"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.farm21.com\/de\/wp-json\/wp\/v2\/doc_category?post=6352"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.farm21.com\/de\/wp-json\/wp\/v2\/doc_tag?post=6352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}